Refund Exceptions
Refunds for items with tracking numbers are considered only if the package is marked “returned to sender,” is unopened, undamaged and shows no signs of tampering. Once received, a refund, (minus the shipping cost) will be issued.
What is Rocket Seeds’ Germination Guarantee?
- To qualify please follow our provided germination method to help insure a 80% success rate & above. If 80% germination is not met customers must call in to review order & identify possible improvements with one of our seed specialists.
- Qualifying orders are subject to a ONE time reshipment on all failed seeds.
- Please ensure all strains on order have been attempted prior to calling in, to avoid partial reshipment, no exceptions will be made to ONE time rule.
- Rocket seeds & all affiliated companies do NOT cover any issues surpassing germination period.
- Click here for Germination method:
- For any questions at any time call in to 1(800)805-7835 for 24 hour live customer service representatives.
- For a chance to be featured on our social media sites (anonymously if desired) document your germination with photos & videos, submit to : [email protected]
How do I know Rocketseeds.com won’t take my money?
Rocket Seeds has spent years of time and money in building a trustworthy reputation. The success of a cannabis business revolve around reliable sellers. We are passionate about growing marijuana plants! Growing your best marijuana plants is our goal. We make sure to provide high quality Cannabis Seeds, customer service and easy shipping.
