Returns & Refund Policy
- We are unable to provide full refunds. Only the shipping cost may be refunded in certain cases. Once a tracking number is issued, other order fees cannot be refunded. If a return is processed, the package must be returned in its original, unopened condition. After we receive it, only the shipping fee will be refunded, with all other charges non-refundable.
What is Rocket Seeds’ Germination Guarantee?
- To qualify please follow our provided germination method to help insure a 80% success rate & above. If 80% germination is not met customers must call in to review order & identify possible improvements with one of our seed specialists.
- Qualifying orders are subject to a ONE time reshipment on all failed seeds.
- Please ensure all strains on order have been attempted prior to calling in, to avoid partial reshipment, no exceptions will be made to ONE time rule.
- Rocket seeds & all affiliated companies do NOT cover any issues surpassing germination period.
- Click here for Germination method:
- For any questions at any time call in to 1(800)805-7835 for 24 hour live customer service representatives.
- For a chance to be featured on our social media sites (anonymously if desired) document your germination with photos & videos, submit to : Socialmedia@rocketseeds.com
How do I know Rocketseeds.com won’t take my money?
Rocket Seeds has spent years of time and money in building a trustworthy reputation. The success of a cannabis business revolve around reliable sellers. We are passionate about growing marijuana plants! Growing your best marijuana plants is our goal. We make sure to provide high quality Cannabis Seeds, customer service and easy shipping.
